Legal

Privacy Policy

Last updated: July 2026

1. Introduction

SOFTLANE SOLUTIONS - FZCO ("Softlane Solutions", "we", "our" or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect through softlanesolutions.com, how we use it, how we protect it, and the choices available to you regarding your personal information.

2. Company Information

Company
SOFTLANE SOLUTIONS - FZCO

Registered Address
Premises No. 87493-001, IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

Registration
IFZA Property FZCO

Contact Email
info@softlanesolutions.com

3. Information We Collect

We collect only the information necessary to respond to enquiries, communicate with prospective clients and operate our website.

You may voluntarily provide:

  • Name
  • Email address
  • Message submitted through our contact form

We may also automatically collect limited technical information, including:

  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Approximate geographic location derived from your IP address

4. How We Use Your Information

Your information may be used to:

  • Respond to enquiries submitted through our website.
  • Communicate regarding potential projects and services.
  • Operate, maintain and improve our website.
  • Measure website performance using Google Analytics.
  • Comply with applicable legal obligations.

5. Contact Form

Messages submitted through our contact form are securely delivered to our corporate email inbox and used solely to respond to your enquiry.

We never sell, rent or publicly disclose information submitted through the contact form.

6. Cookies

Our website uses essential technical cookies required for its operation. We also use Google Analytics, which may place analytics cookies on your device in accordance with Google's privacy practices.

7. Google Analytics

Google Analytics helps us understand how visitors interact with our website by collecting anonymous statistical information such as visited pages, session duration, device type and approximate geographic region.

We do not use Google Analytics to personally identify visitors.

8. Maps

Our website may display interactive maps provided by third-party mapping services. These services may process limited technical information required to display map content.

9. Data Sharing

We do not sell your personal information.

We may share limited information with trusted service providers that help us operate our website and business, including:

  • Amazon Web Services (hosting and infrastructure)
  • Google Analytics
  • Email service providers used to receive contact enquiries

These providers process information only to the extent necessary to deliver their respective services.

10. Data Security

We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration or destruction.

11. Data Retention

Contact enquiries are retained only for as long as reasonably necessary to communicate with you, evaluate potential business opportunities, comply with legal obligations or resolve disputes.

12. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to certain processing activities.
  • Request information about how your personal data is processed.

Requests may be submitted to info@softlanesolutions.com.

13. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children.

14. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised "Last updated" date.

16. Contact Us

If you have any questions regarding this Privacy Policy or the way we process personal information, please contact us.

SOFTLANE SOLUTIONS - FZCO
Premises No. 87493-001, IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: info@softlanesolutions.com